Order Acceptance: All orders placed on the Eggstra Farms website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
Pricing: Prices for products are listed on our website and are subject to change without notice. The price at the time of purchase is the final price.
Payment: We accept payments via major credit cards, mobile money, and direct bank transfers. Payment must be made in full at the time of order.
Delivery: We strive to deliver products within the estimated timeframe provided at checkout. However, delays may occur due to unforeseen circumstances. Eggstra Farms is not liable for any delivery delays.
Order Modifications: Once an order is placed, changes can only be made before the order is processed. Please contact customer support for any modifications.
Shopping Cart: Your shopping experience starts with our convenient shopping cart. As you browse our selection of fresh eggs, broiler chickens, layer chickens, pork, piglets, and breeding stock, simply click the “Add to Cart” button for the items you want. You can view your cart at any time by clicking the shopping cart icon at the top of the page. Here, you can adjust quantities, remove items, or save your favourite products for later. Once you’re ready to proceed, click “Checkout” to finalize your order.
Checkout: Our checkout process is designed to be quick and easy. After reviewing your shopping cart, click “Proceed to Checkout” and follow the steps to complete your purchase. You’ll be asked to provide your shipping information, select a delivery method, and confirm your order details. If you have a discount code, don’t forget to apply it at this stage. Finally, you’ll move on to the payment options to complete your order.
Payment Options: We offer several secure payment options to ensure a smooth and safe transaction. You can pay for your order using major credit cards (Visa, MasterCard, American Express), mobile money, or direct bank transfer. Our website uses industry-standard encryption to protect your payment information. Once your payment is processed, you’ll receive an order confirmation email with your receipt and estimated delivery date. If you encounter any issues during checkout, our customer support team is here to assist you.
Thank you for shopping with Eggstra Farms! We are committed to providing you with the best products and services. Enjoy the convenience of fresh, high-quality products delivered to your door.
Returns: Due to the perishable nature of our products, we do not accept returns. However, if you receive damaged or incorrect items, please contact customer support within 24 hours of delivery.
Refunds: If a refund is approved for damaged or incorrect items, the amount will be credited back to your original payment method within 7-10 business days.
Cancellation: Orders can be cancelled before they are processed for delivery. Please contact customer support immediately if you need to cancel your order.
Exchanges: We do not offer exchanges. If you receive a damaged or incorrect product, we will issue a refund instead.
Customer Support: For any issues regarding returns, refunds, or cancellations, please contact our customer support team for assistance.
